FAQ
How often is ARMS updated?
ARMS is updated at least every 56 days to ensure that all airspace data, best practices, and integration instructions are current.
How do I update ARMS?
You will receive an e-mail whenever an update is available. Simply click on the download link and run the ArmsSetup.exe installer. The update will only take a few seconds.
IMPORTANT: Make sure that ARMS is not running when launching the installer.
I can’t find my download link. What should I do?
Contact Duwatech through the website or by writing to info@duwatech.com. We will send you your download link as soon as we receive your message.
Do I need any training to use ARMS?
ARMS is designed to guide you through the process of flight planning, execution, and record keeping using its unique workflow and airspace integration tools. The user manual should be more than enough to get you up and running.
That being said, Transport Canada requires that pilots acquire a Pilot Certificate – Basic or Advanced in order to fly under the new regulations. Additionally, pilots looking to perform Advanced Operations must past a flight test administered by an accredited individual or organization. Alternatively, a pilot can submit a request for a Special Flight Operations Certificate (SFOC) for any flight that does not fall within the rules for Basic and Advanced Operations.
We recommend that our users sign up for ground school and flight training courses before using ARMS. Your best bet to be trained in drone operations and to get some hands-on experience using ARMS is to sign up for a course with Canadian Drone Consulting. For more information, please visit www.cadroneconsulting.ca. Mark Hovdestad will be glad to teach you about flight planning, help you prepare for your certification, and assist with preparing an SFOC request.
What do I need in order to fly under the new regulations? (June 1st, 2019)
Familiarize yourself with the new rules and regulations
https://www.tc.gc.ca/en/services/aviation/drone-safety/flying-drone-safely-legally.html
Pass the test to receive your Pilot Certificate – Basic or Advanced https://www.tc.gc.ca/en/services/aviation/drone-safety/get-drone-pilot-certificate/exam.html
For Advanced Operations, you must use a drone that has an RPAS Safety Assurance Declaration. To view the list of vehicles with RPAS Safety Assurance, visit the link below:
https://www.tc.gc.ca/en/services/aviation/drone-safety/choosing-right-drone.html#approved
Do I still need an SFOC to fly in Canada?
The implementation of Basic and Advanced Operations eliminates the need for SFOCs in most cases. However, an SFOC is still required in certain cases.
Sounds complicated? Don’t worry! When in doubt, plan your flight with ARMS and the program will tell you when an SFOC is required.
Here are the basic guidelines:
If you plan to fly a mission that exceed the limitations for Basic or Advanced Operations, or if you plan to fly a vehicle that does not have RPAS Safety Assurance in controlled airspace, near bystanders (within 30 m), or over bystanders, you will need to submit a request for an Special Flight Operations Certificate (SFOC).
Some examples of where an SFOC is required…
Flying a drone that weighs more than 25 kg
Flying a drone without RPAS Safety Assurance when:
Flying in controlled airspace
Flying near bystanders (within 30m measured horizontally)
Flying over bystanders
Flying within 3 NM of a certified airport
Flying within 1 NM of a heliport
Flying above 400 feet AGL (in most cases)
Not having the correct Pilot Certification for a particular mission